Lindsay Harris is the President & CEO of RGA. For over 20 years, she has built her career on understanding the intricacies of the American healthcare system and creating cost-effective products and solutions so that people have the knowledge and tools to prevent disease and ensure access to quality medical care when they are sick.
With a breadth of experience and deep expertise, Lindsay understands that for employers to offer decent benefits to their employees they must have access to affordable yet comprehensive plans.
Joining RGA in 2008 as Manager, Disease Management and Wellness Programs and then Manager, Health Promotion and Clinical Support Services she deepened her knowledge of preventive care, nutrition, and fitness. As Senior Population Health Strategist, she developed and oversaw the execution of RGA’s population health product and consulting strategy.
Promoted to Director, Strategy, Product and Customer Experience Lindsay formed the first formal Product Management organization in RGA’s 30-year history. She led efforts in developing RGA’s product strategy and creating the organization’s product roadmap. She built internal and external stakeholder consensus on priorities and launched 15 new products/ features in the first 18 months, 3 times more than in the prior 5 years.
Over the years Lindsay has embraced technology to drive the products and tools that meet the real needs of our customers. As Chief Growth Officer she grew total revenue 25% between 2017 and 2019; achieved 30% membership growth in her first 3 years, more than double the 12% achieved in the prior 4 years; Lindsay and her team drove client persistency of 97% over a 3-year period.
She inspires and is inspired by the talented people who are the RGA team. Leveraging the strengths of their experience, dedication, and energy she builds consultative teams. As President of RGA, Lindsay Harris brings optimism and resilience in an uncertain future along with a strong sense of purpose to lead the way forward.
Prior to joining RGA, Lindsay held a variety of program management, program evaluation, and consulting positions. These include roles at Premera Blue Cross, Mathematica Policy Research, and the Agency for Healthcare Research & Quality at the Department of Health and Human Services.
Lindsay is active in the healthcare & self-funded community. Lindsay currently serves as Vice Chair of the Community Board of Pacific Medical Centers in Seattle, WA. Lindsay is a member of the Self Insured Institute of America’s (SIIA’s) Industry Certification Task Force, and serves on the TPA advisory councils for several stop loss carriers.
She holds a Bachelor of Arts in Chemistry and a minor in Psychology from Knox College, graduating Phi Beta Kappa/Magna Cum Laude and a Masters’ Degree in Public Policy with a focus on Health Policy and Program Evaluation from Georgetown University.
Lindsay enjoys playing hide and seek and games of imagination with her young kids. She hopes to invent a product that will keep them young forever so they don’t grow up and get too cool to hang out with their mom. In case that doesn’t pan out, Lindsay is also cultivating a love of travel.